AmEx has made a fairly significant improvement to its points redemption system, via the financial institution’s mobile app. So all those points that AmEx users rack up when swiping their card or making online purchases, can now actually be automatically used right after the transaction for a designated purchase.
Internet banking trumps all but branches in UK, but mobile banking still lags
Internet banking is posing a major challenge to the traditional bank branch as the preferred place to access banking and financial services in the UK according to research by Deloitte.
While the bank branch (i.e., visiting a bank in the high street) is still most popular, used by almost three-fifths of respondents, internet banking is used by two-fifths. That’s still a substantial difference, but with shopping centers, retail parts and other options far behind, online banking is...
A recent study from DMA reported that 75.8% of marketers are using more promotional emails to market their business than they were just three years prior. In fact, Forrester Research predicts that “email marketing spending will balloon to $2 billion in 2014 with retention email, services, and ad-sponsored acquisition newsletters all representing a bright spot.”
Mobile banking is a youthful upstart in the financial services industry: innovative and full of potential, but far less prevalent than tried-and-true banking methods. But a growing number of customers are willing to give portable banking technology a whirl, according to a new survey by the American Bankers Association.
Most customers still prefer to conduct their banking business on the Internet or in person, the ABA's August survey of 1,000 adults reports. Thirty-nine percent of respondents said ...
61 percent of us have heard of digital wallets, but only 11 percent of us have used one, according to a new survey by Forrester. Interestingly, most would rather trust PayPal with their mobile money — rather than their bank or credit card company.
There are three types of mobile wallets, Forrester says: remote-only wallets, proximity-only wallets, and omnichannel digital wallets.
Remote-only wallets, like ...